For the last 20 years Ross Mackay has been helping businesses become more effective by doing the right thing at the right time for the right reasons. He is an established author, keynote speaker and workshop leader who has informed, inspired and delighted audiences of various cultures in 34 countries around the world.

Born and raised in Glasgow, Scotland, Ross graduated from Stow College of Engineering at the same time as pursuing a short-lived career as an entertainer. (There wasn’t much of a future for an Elvis impersonator with a Scottish accent!)

Since his immigration to Canada, Ross has enjoyed an enviable career in Sales, Marketing and Engineering. An acknowledged international expert in the pump engineering field, Ross has helped thousands of companies improve the effectiveness of their people and saved them millions of dollars.

In addition, he has augmented this valuable experience with 30+ years as an avid student of the power of the intellect, culminating in the development of a process for increased personal and corporate effectiveness.

Ross’ unique business experience, combined with his personal warmth and irrepressible humor creates a stimulating environment that leaves his audiences with lasting skills to improve their personal and corporate effectiveness.

Having served on the Board of Directors of the Canadian Association of Professional Speakers for 4 terms, Ross has been honored with the CAPS Service Award as well as the CAPS President’s Award.

In August, 2007, “The Real Secret of Success” earned Ross the Toastmasters International Accredited Speaker Award for Professionalism and Outstanding Achievement in Public Speaking. Toastmasters International created the Accredited Speaker Program in 1981 as a way to recognize individuals whose public speaking skills are of the highest professional caliber. Since its inception, only 58 individuals worldwide (of the more than 200,000 members) have received this Accredited Speaker designation.

The author of the book, “Humor is No Laughing Matter” and co-author of the audio program “Rules are Made to be Broken”, Ross is also the creator of the audio program for aspiring professional speakers, “Finding Your Voice”.